What your report looks like
Each duty gets a colour. Red means we couldn’t find it on your website. Amber means found but incomplete. Green means the evidence on your website passed our checks. Grey means needs your confirmation, for duties that cannot be observed online: the complaint log, written estimates, itemised bills, offering a written prescription, own-brand disclosure, the out-of-hours attestation, RCVS business details and the RCVS compliance attestation.
A green result is not a legal determination. The practice remains responsible for compliance.
| Status | Duty | Applies from |
|---|---|---|
| 23 March 2027 | ||
| Group ownership shown prominently | 23 March 2027 | |
| Written complaints process on your website | 23 March 2027 | |
| Offering a written prescription | 23 September 2027 | |
| Complaint log kept and reviewed | 23 March 2027 | |
| Practice information page | 23 March 2027 |